Monitoring - We've applied a fix, and we're monitoring how it performs. As of right now, functionality is restored, but we'll provide another update as soon as possible.
Jan 11, 02:48 UTC
Update - We are continuing to investigate this issue.
Jan 10, 21:49 UTC
Update - We're aware of this issue, and we're searching for the cause of it. We'll post additional updates as soon as possible.
Jan 10, 04:02 UTC
Update - We are continuing to investigate this issue.
Jan 8, 20:48 UTC
Investigating - We are currently investigating this issue.
Jan 8, 07:07 UTC
Past Incidents
Jan 17, 2022

No incidents reported today.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Resolved - This incident has been resolved.
Jan 14, 18:06 UTC
Investigating - Prime ETH/ERC20 withdrawals are delayed.
Jan 14, 17:00 UTC
Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.

Jan 11, 2022
Resolved - This incident has been resolved.
Jan 11, 19:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 7, 21:17 UTC
Investigating - Withdrawals may fail but can be retried. We are monitoring the situation and will update when the network becomes healthy.
Jan 7, 16:56 UTC
Jan 10, 2022
Jan 9, 2022

No incidents reported.

Jan 8, 2022
Jan 7, 2022
Jan 6, 2022
Resolved - This incident has been resolved.
Jan 6, 02:52 UTC
Investigating - Withdrawals may fail but can be retried. We are monitoring the situation and will update when the network becomes healthy.
Jan 6, 00:48 UTC
Resolved - This incident has been resolved.
Jan 6, 00:10 UTC
Investigating - We are currently investigating this issue.
Jan 5, 17:09 UTC
Jan 5, 2022
Jan 4, 2022
Resolved - This incident has been resolved.
Jan 4, 02:43 UTC
Investigating - Withdrawals may fail but can be retried. We are monitoring the situation and will update when the network becomes healthy.
Jan 3, 20:21 UTC
Jan 3, 2022