SUI Balance Display

Incident Report for Coinbase Prime

Resolved

This incident has been resolved.

Posted Oct 19, 2024 - 18:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 19, 2024 - 18:46 PDT

Investigating

We're investigating degraded performance for Coinbase SUI balance display for some customers. This may cause stale balances or 0 balance shown - this is a display issue only and customer funds are safe.

Posted Oct 18, 2024 - 15:19 PDT