Delayed Sends and Receives - Zcash

Incident Report for Coinbase Prime

Resolved

This incident has been resolved.

Posted Jan 16, 2026 - 20:24 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 16, 2026 - 20:19 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 16, 2026 - 20:18 PST

Investigating

We are aware that some users may be experiencing delayed sends & receives for Zcash. Buys, Sells, and Fiat withdrawals/deposits remain unaffected. We are working on this issue and will provide updates as the situation changes. Rest assured your funds are safe.

Posted Jan 16, 2026 - 17:10 PST